BSF, Inc. a Division of GOS, is a “The leading
source for speech recognition and telephony applications”, offering turnkey speech-enabled products such as
the ScanSoft Voice ReQuest system and custom designed
speech-enabled IVR’s, speaker verification
solutions, CTI and websites.
BSF, Inc. is pleased to present the following overview
to The Bear Stearns Companies, Inc. for Voice ReQuest!
The product is a turnkey solution that directs inbound/outbound
calls to their appropriate destination by simply
speaking the desired name or department.
Voice
ReQuest increases call efficiency for Financial Services
Industry that have from 100 to 1 million employee names
or departments by automatically
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routing
calls without complicated menu selections or cumbersome directories.
Using the most advanced speech recognition technology available
today; ScanSoft Voice ReQuest
can process the calls more quickly without an operator’s
assistance. It's designed to decrease overall call length
and operational costs while improving a caller’s experience.
ScanSoft has significant experience building solutions
that provide advanced, continuous, natural speech recognition
for computer telephony applications. Clients who are using
ScanSoft Voice ReQuest products to gain a competitive advantage
include:
Fairleigh
Dickerson University
Campbell Monger
New Horizons
Contempo
St. Vincent's Hospital
Cendant
Allied
Signal
Mohegan Sun
Pepperdine University
County of Santa Barbara
Guardian Life
Universal Studios
Conceptus
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Onsale.com
Alternative Microsystems
Dialogic Corporation
Iomega
University of Pennsylvania
Johnson & Johnson
Stevens
Institute
Logic Vision
3Com
KLA-Tencor
Payless Cashways
InterVoice
Web TV
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ADP
XMR
Northrop Grumman
Softsol
Noyce Foundation
Kohl’s Dept. Stores
Cendant
Kent State Univ.
Chase Manhattan
New York Life
Royal Sonesta Hotel
Leasing Solutions
Rollins Leasing |
ScanSoft
Voice ReQuest solutions are the most cost-effective in the industry. They are the leaders in
speech recognition because they build solutions that are:
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Focused
on quick, efficient call completion, flexible so
that the system grows as the organization grows.
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Cost effective and have a rapid return on investment.
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ScanSoft
is committed to maintaining their market lead by
investing heavily in internal R&D
and fostering their relationships with
other major industry leaders.
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With
a proven track record, resources in place, and mature
technology, BSF is committed
to forming a "win-win" business
relationship for long term success.
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